Salesforce Certified Data Architecture Practice Test

What should an architect do if some users remain on the old CRM while others have migrated to Salesforce?

1. Revise the requirements for all users’ functionality

2. Automatically remove access to the old CRM

3. Ensure that ongoing changes in the old system are mirrored in Salesforce

4. Advise all users to switch to Salesforce immediately

The correct answer is: Ensure that ongoing changes in the old system are mirrored in Salesforce

The most effective approach in this scenario is to ensure that ongoing changes in the old system are mirrored in Salesforce. This solution acknowledges the reality of having users on both systems during a transitional period. By implementing a strategy to sync changes made in the old CRM with Salesforce, the architect ensures data consistency and integrity across both platforms. This is critical as users who are still using the old CRM may be making updates that need to be reflected in Salesforce to provide a comprehensive and accurate view of data. Maintaining synchronization between the two systems helps in managing the transition smoothly without losing any crucial updates that might occur in the old CRM. It also supports users in making a gradual switch rather than forcing a complete and immediate change, which can lead to confusion and potential data loss. The other choices do not effectively address the situation as they either focus on a blanket approach that does not consider the implications of having users on two systems or involve abrupt changes that might disrupt users’ workflows. By opting to mirror ongoing changes, the architect facilitates a more controlled and user-friendly transition to Salesforce while preserving data coherence.